Shipping

FIFI Studios currently ships within Canada. Many of our toys are made to order, by the two of us, so please allow up to 10 days from order placement to shipment.

Shipping rates are calculated at checkout. We offer free shipping on orders over $200. A tracking number will be provided once the order is shipped.

Returns

While we are confident you will love our handmade toys, we do accept returns.

Please review our 30 day Return Policy

30 Day Returns:

You can return any toys/items you have purchased from FIFI Studios as long as they are in unused condition, in the original packaging (shipping box and packaging) and 30-days from the date your order was shipped. 

When we receive your return, if it meets our return policy, we will issue a full refund of the purchase price. Refund will be for the items only and it will excludes any shipping costs.

Please contact us at: fifistudioscontact@gmail.com for a return address.

Please include the following in your return:

  • Name
  • Order Number
  • Date of Order
  • Details of the items your are returning
  • Reason for Return

Please note that return shipping is the customers responsibility. We recommend tracking for peace of mind. Refunds will be based on original method of payment. Please allow for up to 5 working days for us to process the return.